<h2>KEY POINTS </h2>
<ul>
<li>Cost-of-living pressures, climate change and rapid technological transformation are impacting consumers’ needs and the ways in which they navigate the financial services markets.</li>
<li>ASIC is working to support better outcomes for consumers by addressing the most significant threats and harms arising from these global trends, as they relate to our regulatory environment.</li>
<li>This includes our continued focus on financial hardship, with the release this week of our report on the hardship practices of 10 large home loan lenders.</li>
</ul>
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