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How can customer complaints make your business stronger?

This week on Let's Talk, our experts explore how businesses can turn consumer complaints into a competitive advantage. ....

United States , Sally Branson , Ben Wright , Konstantin Klyagin , Elise Balsillie , Simon Daniels , Jonathan Reeve , Phillip Zammit , Silvana Tagand , Tracy Ford , Trena Blair , Andy Bowen , Pamela Jabbour , Helen Stefanis , Tristan Wright , Madelene Ragno , Financial Services , Technology At Konica Minolta Australia , Australian Financial Complaints Authority , Founder Hr Consultant At Concept Services , Sally Branson Consulting Group , Services At Interactive , Reputation Authority , Image Group , Customer Service , Wave Communications ,

Let's Talk: Expert strategies for rebuilding trust post-crisis

Oin our experts in unraveling trust rebuilding intricacies and gaining the knowledge to emerge stronger from challenging times in this week’s edition of Let’s Talk. ....

Ashley Watkins , Mollie Eckersley , Kathryn Goater , Sally Branson , Roxy Sinclair , Darren Reid , Brenton Steenkamp , Ben Jones , Louise Cruice , Nina Thomas , Mackay Goodwin , Paul Edgington , Candice Gersun , Amber Daines , Clayton Utz , Sally Branson Consulting Group , Communications Group , Sinclair Communications , Crisis Authority , Communicator At Bespoke Co , Trend Micro , Reputation Specialist , Managing Director , Sally Branson Consulting , Principal Partner , Operations Manager ,

Booked out: 19 business leaders share their must-read books

We asked a bunch of founders, business leaders and entrepreneurs to share the books they will be reading these holidays. ....

New South Wales , New York , United States , New Zealand , Stephanie Bishop , Cal Ramadan , Didier Elzinger , Michaela Boehm , Ian Whitworth , Sarahj Maas , George Lakoff , Thomas Deri , Curtis Sittenfeld , Campbell Mattinson , Tracey Warren , Kevin Maney , James Clavell , Christopher Lochhead , Didier Elzinga , Sarah Flynn , Kedeisha Kartinyeri , Ken Kocienda , Jacinta Hardie , Jerry Seinfeld , Paul Robson , Kate Solly ,

Small business gift guide: 12 entrepreneurs share their picks

Here s SmartCompany s small business holiday gift guide, featuring 21 products and businesses, recommended by 12 Australian entrepreneurs. ....

New South Wales , Jacinta Hardie , Luke Mcleod , Fiona Killackey , Daniel Kitay , Aidan Clarke , Danielle Pelly , Amanda Niu , Sally Branson Dalwood , Rowena Martinich , Joel Carrett , Odette Barry , Odette Co , Dirt Company , Bodega Deli , Kris Kringle , Merry People , Saba Organics , Social Studiohave , Collingwood Yards , Sydney Road , Branson Dalwood , Sally Branson Consulting , Im Nutrientsvitamins , Holme Beauty , Nim De Swardt ,

The one lesson businesses should take from the Women's Network logo bungle

The Women's Network logo has been quietly taken down from the Prime Minister and cabinet's website after it was torn to shreds online for resembling a man's appendage. ....

Australian Capital Territory , Sally Branson , Quentin Dempster , Women Network , Department Of The , Australian Parliament , International Women Day , Australian Human Rights Commission , Prime Minister , International Women , Sally Branson Consulting ,