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Top News In Salesforce Knowledge Today - Breaking & Trending Today

Guru expands the reach of its AI-assisted, human-verified enterprise knowledge search app

AI has the potential to give a welcome boost to the value of enterprise search, but knowledge management vendor Guru believes humans need to be in the loop. ....

France General , Kendall Sipp , Rick Nucci , Google Drive , Support Effectiveness Lead , Salesforce Knowledge , Zendesk Guide , Guru Answer , Employee Profile , It Service Management , Machine Intelligence And Ai , Collaboration Sharing And Digital Productivity , Rm And Customer Experience ,

As Guru turns 10, CEO Rick Nucci reflects on evolutions in AI and workplace culture

Ahead of its 10th birthday in October, the Center City software company announced this week that its Answers tool would be available in public beta. ....

United States , Mitch Stewart , Sarah Huffman , Bob Moore , Rick Nucci , Lenfest Institute For Journalism , Google Drive , Salesforce Knowledge , Philly Startup Leaders , Benefits Data Trust , Seer Interactive , Groundtruth Project , Lenfest Institute ,

From a zebra to a rotating banner: how we stepped up your ability to Support the Guardian over the last seven years

Since you’re here… please find somewhere comfortable to sit and read my story about the journey the Supporter Revenue team has undergone since I joined them as an Engineering Manager back in January 2016. ....

Digital Development , Salesforce Knowledge , Us Supreme Court , Supporter Revenue , Guardian Live , Project Zebra , Guardian Weekly , Supporter Experience , Manage My Account , Marketing Tools , Supporter Plus , Help Centre , Salesforce Knowledge Base , New Year ,

Ada Recognized as a Strong Performer in Conversational Automation

/PRNewswire/ Ada, on a mission to help the world s most innovative brands automate their most valuable interactions, today announced its inclusion within. ....

Mike Gozzo , Prnewswire Ada , Conversation Automation Solutions , Research Firm , Independent Research , Theforrester New Wave , New Wave , Conversation Automation Solution , Chief Product Officer , Ada Interact , Smart Search , Salesforce Knowledge , Training Suggestions , Forrester New ,

Automated Brand Interaction Leader, Ada, Launches New Event Series, Ada Interact

/PRNewswire/ Ada, the Automated Brand Interaction (ABI) company that bridges the gap between brands and the people they care about, today will be hosting. ....

Mike Murchison , Justin Gonzalez , Global Head , Customer Empowerment , Brand Interaction , Ada Interact , Smart Search , Salesforce Knowledge , Training Suggestions , Ada Support ,