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Texans were literally left in the dark all week, one major city in that state was able to mostly keep the lights on. why were el paso residents so lucky? diane gallagher is outfront . reporter: no power, no water. it s been the same story across the state of texas this week. well, most of it. they re freezing in san antonio, austin, dallas, fort wo worth, we re very lucky. reporter: the reason the lights never really went out in a major way here say bit more complicated and rooted in experience. we had gas shortages, water shortages, power outages. reporter: ralph like everyone else can t forget the 2011 deep freeze. it was a catastrophe that hit the city. reporter: el paso electric company senior vice president of the operations was in the control room ten years ago this month when it all came crashing down. we actually had over three ....
Well, most of it. they re freezing in san antonio, dallas, ft. worth. we re very lucky. reporter: the reason the lights didn t go out in he will p el paso is complicated and rooted in experience. ralph, like everyone else in el paso, can t forget the 2011 deep freeze. we just weren t prepared for it. reporter: steve barachik was in the control room ten years ago this month when it all came crashing down. we had three days when the temperature in el paso never got above freezing. we lost most of our units. we made that decision that we were going to harden our assets, investment in new technology, and invest in new infrastructure. reporter: the winterized plant that the manage is showing ....
Michelle and monica now tried to find derek. i didn t know derek s name. i thought his name was myers. and i was spelling derek the wrong way. and looking for him, like, i in mean, just forever. reporter: if they had managed to tail derek they would have found a guy who didn t seem to fit the profile of a killer. he was doing well, says his sister danielle.oi he had gotten his bachelor s degree in business, he had went on to start his own company. he was doing great. he was always happy, he was always in good spirits, he was driven. reporter: he still had that silver mustang convertible with the custom plates my whip. although monica and michelle never spotted the car, tia did. i stopped at a light, and derek pulled up next to me in a car. with the top down, listening to music. t i just felt like this was so unfair that it s a nice, sunny day, and he s going on with life. it just, like, tripped me out. like, this guy really just did this to my family. g he did this to cry ....