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Healthcare IT: Medidata Solutions, Within3, CentralReach, Innovaccer FinTech: Avalara, IRIS Group, Zuora, Receipt Bank Limited, Mambu Simplicity and Innovation: Gainsight introduced a number of product innovations over the past year, while also helping new customers reduce time-to-value by up to 66 percent launching Gainsight’s Customer Success platform in less than 10 weeks on average and increasing new customers’ Net Promoter Score to 85. Other key product highlights from 2020 include: Horizon Experience: A simple, intuitive, and beautiful design system that provides an efficiency boost and faster time-to-value. The innovative design system is built on the Gainsight NXT platform, allowing customers to integrate with the CRM of their choice for faster value, a stunning UI, and maximum flexibility. ....
Intellum Promotes Vicky Kennedy to Newly Created Role of Chief Strategy Officer Share Article Customer education category creator empowers Amazon veteran to build and execute strategic educational and organizational initiatives that support rapid growth “We’ve reached an inflection point in the customer education industry. A large part of my role will be to help companies better understand how investing in a strategic learning experience presents an extraordinary competitive advantage. ATLANTA (PRWEB) March 09, 2021 Intellum, the leading customer education platform, today announced the promotion of Vicky Kennedy to the newly created role of chief strategy officer. Kennedy, who came to Intellum from Amazon in June 2020 as vice president of education strategy, will now be responsible for developing, communicating, executing, and sustaining organizational and strategic education initiatives ....