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North Central Texas 9-1-1 Authority Implements New Tools to Better Locate 9-1-1 Callers

Share this article Share this article ARLINGTON, Texas, April 20, 2021 /PRNewswire/  North Texas citizens dialing 9-1-1 may soon begin receiving text messages from the 9-1-1 telecommunicator with a link to pinpoint their location. This feature is one of the tools included with a new dispatch map that has been implemented throughout the North Central Texas Emergency Communications District s 13-county region.   The new map provides GIS-based data to 9-1-1 telecommunicators. The map features tools like enhanced location, which sends a link to mobile devices that callers can click to send their enhanced location to the telecommunicator. The map also includes a 9-1-1 chat feature that translates to over 70 languages, and is integrated with applications like What3Words, which pinpoints the location of a mobile device within three meters, and Waze to provide traffic data. 

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