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unlikely for an armed robbery especially at 11:00 in the morning. across the street an emergency call box, a dorm filling up with students and in front of the house the university shuttle bus stop. the suspect knocked on the front door. when the students opened up they forced their way inside. one armed with a handgun. the other with a taser. they left with thousands in laptops, cell phones, cash and shoes. howard university sent an e-mail alert to all students informing them of the incident. word has not reached this freshman who arrived this afternoon. i feel secure having if police run around. there is always some way for me to get home safely. it gives me pause, makes me nervous. but i think all in all he ll be fine. reporter: this woman has lived in the neighborhood for years. she says someone knocked on her back door recently and ran off. the robbery just two doors down won t scare her away. it happens. you have to keep watch what you are doing. i m not go ....
bottom when the weather is good. reporter: pepco officials say in one storm 240,000 of montgomery county s customers lost service. what concerned me was i spoke with a pepco vice president for maryland affairs and explained our problems. she said we can send a speaker. i said we don t need speaker. we need electricity. as part of this investigation, the public service commission wants to hear from pepco customers. a public hearing will be held on august 30th. at the county council building at 6:00 in the evening. live from bethesda, darcy spnser, news 4. back to you. meanwhile the maryland public service commission regulates utilities so what happened at today s meeting could have serious impact. reporter: we are out here. they said it would be fixed at 9:00 this morning. it is ten after 10:00 and they just got here. the people in this silver spring area are fed up. they have been in the dark most of the summer. what happens when you call pepco? you call pep ....