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Soon after the initial offering of “ACI Specialty Commercial/Industrial Concrete Flatwork Finisher/Technician” in 2008, specifiers for big-box stores and other commercial/industrial facilities began to require that flatwork crews have at least one ACI commercial/industrial-certified finisher. In the more than 13 years since, requirements for certified personnel have grown significantly. For example, one of the largest online retailers, who previously required the use of ACI flatwork finishers, has added a requirement for ACI commercial/industrial flatwork finishers on every project. Considering that the retailer has more buildings currently under construction than any other private entity with over 200 in the U.S. alone this represents a great increase in demand for ACI-certified flatwork specialists. In many of these facilities, there are thousands of robots, whose efficient operation depends on extremely high-quality concrete floors with respect to flat and level floor ....