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CNN CNN Newsroom With Pamela Brown June 4, 2024 00:47:00

The american psychological association estimates an 80% of u.s. counties don t even have one child psychologist. take that in. wow. the poll also found that 20% of americans have called 911 because they or a loved one was having a mental health crisis. cnn s sanjay gupta went inside one of these call centers to see who s on the other end of the line. 911, what s your emergency? reporter: 911, dialing those three numbers activates one of the most sophisticated response systems anywhere in the world. [ siren ] police, ems, or the fire department shows up to your door within minutes in most cities. what if the help you need is different? less physical health, more mental? good morning, my name is jordan. i m a counselor in the 911 call center. reporter: what happens in these situations? is it the 911 call gets diverted ....

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CNN New Day With John Berman and Brianna Keilar June 4, 2024 11:43:00

There is a mental health crisis in the u.s. the poll also found that about a quarter of adults are hesitant to call 911 for help believing it would do more harm than good in a mental health emergency. dr. sanjay gupta went on a ride along with one north carolina cityi city working to make 911 responders feel like trusted neighbors. what s your energy? 911, dialing those three numbers activates one of the most sophisticated response systems anywhere in the world, police, ems or the fire department shows up in your door within minutes in those cities. but what if the help you need is different? less physical health, more mental. good morning my name is jordan i m a counselor in the 911 center. reporter: so what happens in these situations is the call gets diverted to jordan because there s a concern there may be a ....

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