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London-based Divido, a whitelabel platform for retail finance that integrates with ecommerce platforms (but can also support omni-channel) so retailers can offer consumers a 'buy now, pay later' option at the point of sale, has bagged a $30M Series B to fund international expansion. The funding round is led by global banks HSBC and ING, with participation from Sony Innovation Fund by IGV , SBI Investment, OCS, Global Brain and DG Daiwa Ventures along with existing investors DN Capital, Dawn Capital, IQ Capital and Amex Ventures. ....
Nordic boutique launched by NBIM veteran bulks up team citywireselector.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from citywireselector.com Daily Mail and Mail on Sunday newspapers.
Share this article Share this article NEW YORK, April 20, 2021 /PRNewswire/ Loris, a real-time coaching software technology that adds empathy into customer service conversations, announced the official launch of its intelligence-based chat solution. The first-of-its-kind AI-powered chat solution for customer service representatives is designed to focus on improving the outcome for both customers and agents. Loris does this by helping the agent to understand the customer s sentiment and dynamically crafting effective responses based on the customer s tone. As organizations are quickly transitioning to digital support channels due to customer demand, lower cost and need to scale, the new solution from Loris enables companies to enhance chat communications by ensuring agents are understanding customer sentiment and are using appropriate language and brand voice, all while giving management visibility into 100% of customer messages. The entire Loris team is very excited ....
Nordic boutique launched by Odin and NBIM veterans citywireselector.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from citywireselector.com Daily Mail and Mail on Sunday newspapers.