April 30, 2021
Of the few positive outcomes of the Pandemic, the most significant must be the acceleration effect it has applied to the use of new technology. Beyond the obvious growth in video conferencing and e-commerce, it has spurred interest in applications from digital payments and telemedicine to process automation.
For the shipping industry it catalysed the use of new technology and created two streams for future innovation; a willingness to adopt remote processes in a sector that prioritised human intervention and acceptance that staff can work from anywhere as the new normal.
Both streams are paradigm shifts that also provide a glimpse of what the next stage of technology evolution might look like; smarter, more connected and greener, with value at the centre of the process.