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Consumers are conditioned to free returns. But as retailers introduce fees, shoppers may need to start reaching into their wallets to send back purchases. ....
Returns have long been a challenge for fashion retail, battering the bottom line and costing businesses billions of pounds a year, analysts estimate. But ....
The rise and rise of online fashion stores – and their generous returns policies – has created a new industry dedicated to dealing with our unwanted clothes. But what damage is being done – to our planet and to retailers – by our boomerang shopping habits? ....
Returns are a costly business for UK retailers - totaling £7bn a year, according to Dr Regina Frei, associate professor of operations and supply chain ....