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The Hidden Costs of Airlines Selling Direct


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Two airlines that penalize bookings made through non-direct channels are seeing the fruits of their labor, but other parts of the industry could end up paying the price.
Lufthansa Group and Singapore Airlines made significant announcements this week in relation to New Distribution Capability the technology standard developed to allow airlines to sell rich content and ancillaries directly to customers.
Meanwhile, Singapore Airlines has expanded its tie-up with Amadeus, and will make its NDC offers available through the Amadeus Travel Platform from next year. Bookers will avoid a $12 penalty for bookings made on global distribution systems being added from January 4, 2021. Like Lufthansa, the airline also plans to introduce dynamic fares. ....

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UK Corp Travel Agencies Try to Make Sense of Post-Brexit Business


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Travel management companies in the UK report trying to give clients as much information as they could over the past few weeks as Brexit negotiations go down to the wire.
The UK left the European Union on January 31 this year, with the Brexit transition period expiring officially on December 31, and question marks remain over work permits, visas and taxes.
“Throughout the Brexit transition period, our consultants and account managers have continued to communicate and advise our customers about potential changes that will impact on business travel. However, there has been a great deal of uncertainty and this is still the case as we approach the deadline of December 31,” said Alison Zacher, FCM head of European account management. ....

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Lufthansa and Sabre Sign a Truce After Long-Running Airline Distribution Tussle


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Lufthansa Group and Sabre said on Wednesday they had agreed on high-level principles for a new airline distribution agreement. The public announcement offered few details, but the existence of a deal itself signaled the end of long-running commercial and legal battles between the largest airline group in Germany and the largest travel distribution company in the U.S.
The agreement said that agencies in 2021 would be able to access, book, pay for, and edit such offers via Sabre, the first of the global distribution systems to access Lufthansa Group’s next-generation content, including so-called continuous pricing. ....

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