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Court finds Captain Cook College acted unconscionably and misled students
The Federal Court has found that Productivity Partners Pty Ltd, trading as Captain Cook College, engaged in a system of unconscionable conduct and made false or misleading representations to prospective students in relation to online diploma courses following contested proceedings.
The Court found Captain Cook College implemented a system of unconscionable conduct from 7 September 2015, when it removed consumer safeguards from its enrolment and withdrawal processes for online courses under the former VET FEE-HELP loan program to improve its financial performance.
During a period of about three months following these changes, Captain Cook College enrolled over 7,000 consumers in online courses in subjects such as business, project management and human resource management, and claimed over $50 million from the Commonwealth under the VET FEE-HELP program for about 6,000 of those consumers.