Live Breaking News & Updates on Real Time Expertise
Stay updated with breaking news from Real time expertise. Get real-time updates on events, politics, business, and more. Visit us for reliable news and exclusive interviews.
Cresta Recognized for Real-Time Coaching in Independent Research Firm's New Tech: Conversation Intelligence For B2B Revenue, Q3 2021 Report prnewswire.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from prnewswire.com Daily Mail and Mail on Sunday newspapers.
Share this article SAN FRANCISCO, March 16, 2021 /PRNewswire/ Cresta, the Real-time Expertise AI provider to the enterprise, today launched Cresta for Voice, which helps phone-based sales and customer service teams reach business goals through AI-powered coaching, assistance, and automation. One of the early adopters of this service is Earthlink, which has been recognized as the top internet service provider in Customer Satisfaction and is looking to extend its market leadership. On average, Americans spend over 900 million hours a year on hold and the explosion of virtual interactions in response to recent events means that number is only growing. Cresta for Voice offers an end-to-end solution for phone-based teams, uncovering insights from every customer call and putting them into action with real-time assistance using modern technology to make sales and services representatives radically more productive and transforming one of the oldest methods of ....