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Langevin slams Plante on homeless after Hotel Dieu failure

"They waited until the last minute and once again Montreal demonstrated its inaction on the issue of homelessness," Pierrefonds-Roxboro city councilor and official opposition critic on homelessness Benoit Langevin told ....

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Quebec ombudsperson finds excessive restraints, deviations from protocol at Lakeshore Hospital ER

Quebec s ombudsperson is intervening after receiving several reports of negligence in the quality of care and services provided by Lakeshore General Hospital emergency staff. ....

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Lakeshore ER uses restraints on patients 'too quickly': Ombudsperson

In the context of chronic overcrowding and low staffing, some nurses have been known to restrain, for up to 12 hours, elderly patients with dementia who are at risk of falling out of bed or wandering around. ....

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Quebec is not acting fast enough for Indigenous people: Ombudsperson

The Quebec ombudsperson says the Legault government has so far failed rather miserably in implementing the recommendations of the Viens Commission, which looked into relations between Indigenous people and certain public services between September 2016 and September 2019. ....

Quebec Ombudsperson , Viens Commission , First Nations , Canadian Press ,

Lessons from COVID opportunity to improve services: Quebec ombudsperson

The negative effect of the COVID pandemic is an opportunity for the government to refocus its efforts on improving services, especially for the most vulnerable, says the annual report of ....

Quebec Ombudsperson , National Assembly , Ombudsman Marc Andr , First Nations , Annual Report ,