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Whistleblower informed Scottish Government over Test and Protect concerns six weeks ago

SCOTTISH Government ministers were told of concerns with the Test and Protect system six weeks ago, The Herald on Sunday has learned. A concerned whistleblower contacted Minister for Children and Young People Clare Haughey about the running of the service after it was taken over by two firms – Go-Centric and Ascensos – in April. Their letter, sent in May, said call waiting times for the Covid information line, and for vaccination appointments under the previous contract provider, were “negligible” but added that it was not the way the service was now operating.  The whistleblower highlighted the concerns about treatment of staff by Go-Centric, telling the Scottish Government minister: “The treatment of staff and the standards within the delivery of the contract have fallen so far that it has now become a completely different (inefficient) service to the one in which I previously worked. 

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