/PRNewswire/ Squaretalk, a global interactive business communications platform, has announced their partnership with SaaS giant Zoho Corporation. Squaretalk.
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NEW YORK and LONDON, May 4, 2021 /PRNewswire/ Squaretalk, a global interactive business communications platform, has announced the launch of its multi-channel messaging service Express, enabling businesses and contact centers to connect with customers wherever they are, through any device, on their preferred platform. Starting with SMS, the platform will soon include WhatsApp, Messenger, Viber, Telegram, and WeChat.
By integrating with Express, businesses have access to a simple to use, flexible platform for automating messaging campaigns, as well as access to a number of features that greatly improve the customer experience, such as a track of message delivery, two-factor authentication (2FA), insights into customer support and marketing campaigns, delivery of financial reports, call back meeting reminders and package delivery updates. Additionally, through SMS or call back customers worldwide can confirm or reschedule appointments, rate