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the safety management systems. what i ve found is they re beautifully prepared web written up and bound up in lovely book lets. they ve come out of the printer shop and have been placed on the shelf. they haven t been opened and read. so you know it s all very well to say everything is in place, but is it being properly applied and is it being properly managed. and this is the responsibility of the ceo, the chairman of the board, make sure the safety culture is promulgated right down through the rank to the lowest levels of the company. we know the ceo tony fernandez has been outspoken. he will support ever aspect of this investigation. we ll see as we move forward what this investigation unfolds. and hopefully, as we mentioned, that they re getting closer to this airplane and closer to those flight data recorders and we can get some real answers.