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“The ability to innovate is the leitmotif of our history,” says Fabio Panzeri, CEO of Prelios Credit Servicing and General Manager Servicing and Operations at Prelios Group. Prelios was the first and fastest servicer to get into the GACS (Garanzia Cartolarizzazione Sofferenze) market when the Italian government introduced the NPL securitization guarantee scheme in 2016, and now boasts a market share of about 35%.
Its financial results in 2020 were, in the context of the Covid-19 crisis and the subsequent closure of the courts system, extraordinary. Panzeri says that’s because it takes a very different approach to its peers.
“Where other servicers see themselves as an outsourcer of a legal process, we perceive ourselves as a partner of the investor,” he says. “We have a very strong focus and manage the team around collections. When the courts were closed, we identified and contacted borrowers that would be open to amicable agreement and when the courts opened ag ....

Fabio Panzeri , Intesa Sanpaolo , Garanzia Cartolarizzazione Sofferenze , Prelios Group , Prelios Credit Servicing , General Manager Servicing , ஈண்தெச சன்ப்ொலோ ,