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Why a recession is no excuse for deprioritising CX
According to MarketsandMarkets, organisations must continue accommodating new attitudes and behaviours or get left behind during a recession. ....
New South Wales
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Ofer Mintz
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University Of Technology
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Australian Contact Centre Industry Best Practice
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National Skills Commission
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World Economic Forum
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Post Pandemic Business Playbook
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Contact Centre Industry Best Practice Report
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Business Review
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