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Hospital social workers help COVID-19 patients, grieving families get through some of their worst days For hospital social workers in the thick of the pandemic, these days, their job involves everything from providing emotional support to ailing COVID-19 patients and their families to helping them arrange video calls and access vital services. Social Sharing CBC Radio · Posted: May 18, 2021 4:00 AM ET | Last Updated: May 18 Paula Abramczyk is an ICU social worker at Humber River Hospital in Toronto. Over her 30 years at the hospital, she says she s never been as busy as she is during COVID-19 s third wave.(Brian Goldman/CBC) ....