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Playvox Launches New Workforce Engagement Solutions for Salesforce Contact Center

/PRNewswire/ Playvox, one of the leading providers of workforce engagement solutions for digital-first and CRM-centric contact centers, today announced the.

Louis bucciarelliSalesforce appexchangeRyan nicholsPrnewswire playvoxMichelle randallSalesforce service cloudSalesforce contact centerContact centerService cloudChief marketing officerWorkforce engagement managementStitch fixAmazon connect

Playvox Expands Workforce Management Capacity Planner: Cost-Cutting Solution Fuels Organizations Worldwide to Hire More Efficiently and Accurately

/PRNewswire/ Playvox, the leading provider of Workforce Engagement management (WEM) solutions for the digital-first and CRM-centric contact center, has.

Prnewswire playvoxKristyn emeneckerSupports hiring challengesWorkforce engagementWorkforce managementCapacity plannerChief productWorkforce engagement managementStitch fixAmazon connect

Playvox Survey: More Than Half of Agents Extremely or Very Likely to Leave a Job Without a Remote Work Option

/PRNewswire/ Contact centers successfully shifted to remote work during the pandemic and agents quickly adjusted to this flexible work arrangement. How will.

Michelle randallWorkforce managementQuality managementWorkforce engagement managementStitch fixAmazon connect

Playvox Introduces Customer AI with the Acquisition of Prodsight

/PRNewswire/ Playvox, the leading provider of workforce engagement management solutions for the digital-first and CRM-centric contact center, today.

Jennifer waiteTadas labudisLouis bucciarelliNatural language processingHigh performerFeedback analyticsPlayvox customerChief executive officerQuality managementStitch fixAmazon connect

Playvox Recognized as Strong Performer in Independent Research Firm Report

/PRNewswire/ Playvox, the leading provider of workforce engagement management solutions for the digital-first and CRM-centric contact center, today.

Louis bucciarelliChristine crandellStrong performerForrester waveWorkforce optimization platformsAgyle timeChief executive officerStitch fixAmazon connect

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