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Cyara Maintains 25% YoY Growth for Third Year, Adds Marquee Partnerships to Growing Network ibtimes.com.au - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from ibtimes.com.au Daily Mail and Mail on Sunday newspapers.
Cyara Exceeds Growth Goals by 35%, Appoints New EMEA VP and Expands Global Partner Program Share Article Cyara Increased Customer Roster by 15%, Maintained 95% Retention Rate, Demonstrating Value of Automation for Customer Service During COVID Pandemic The pandemic has forever changed the way that businesses remotely and digitally interact with their customers. Increased adoption of automated CX assurance capabilities shows that maintaining elevated customer experiences is a critical need of any business, even during an economic downturn. REDWOOD CITY, Calif. (PRWEB) March 16, 2021 Cyara, provider of the leading Automated Customer Experience (CX) Assurance Platform, announces today that it s closing the first half of its 2021 fiscal year with SaaS bookings coming in 35% ahead of plan, a 95% customer retention rate and 7+ billion seconds of synthetic CX testing traffic annually. Cyara’s succ ....