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hello, i am sara sidner in for mr. blackwell. we begin with the travel nightmare that won t seem to end. nearly 3,000 flights across the united states grounded again today, almost all of them, however, more than 90% of them are one airline, southwest airlines. you can see the lines for southwest passengers at ticket counters today in raleigh, denver, you name it. passengers, some of whom have spent hours or even days waiting in airports are fuming. i am beyond frustrated and hurt. i can t see my dad. my mom is in the hospital and i wanted to be there for her once she got discharged, and unfortunately because of the situation, they are saying the closest flight is the 29th. are you going to make it home today? no, likely not. i heard somebody say over the intercom not to expect to get a flight within the next four days, and that s not what i wanted to hear. within the next four days? goodness. with new year s eve days away, nearly 2,500 flights have already bee ....
Cannot afford it. there are questions about why southwest is the one airline dealing with this problem. even the reality is, even their pilots union is saying they have outdated processes and it. there are many passengers that don t know how they are going to get home. there are a couple things people need to remember there, and that s the medication, and you heard that one passenger say, look, i should have brought my medication with me and i put it in my carry on, and those are things people need to be reminded of, too, as they travel. and specifically southwest, it can t just be the weather now. this is something else. appreciate you, gabe. the president of the southwest airlines pilots association. i want to show you what a ....
No reports of injuries. chase gallagher with the video. what causes, trace? there waiting for rolls-royce before giving a cause. passengers saw chunks of metal coming from one of the engines, and there that one of the fan blades broke up. aviation experts say, if you lose a fan blade, the balance can lead to severe shaking. the passenger say, when the airbus a330 back to the air plate, it was like sitting on top of the washing machine. along with asking the passengers to play, the pilot said, listen to everything. our survival rest on you. they told passengers to get into brace. there was smooth landing, people roared in applause, and everyone shook the captain s hand. shepard: the date have ....
What do you think? well, don, she went through a lot. and, of course, she shouldn t take the money and sign her rights away. what she and more importantly her young baby witnessed was horrific. and none of us should have to go through. that really, it s, you know, kind of like they were terrorized on that flight. and frankly, we ve all been terrorized watching it. we ve all been in those seats and have endured a system that is under tremendous stress. the planes are all full. there is tremendous pressure on the crews to push back on time. the work rules are difficult. pat the pay is low. there is very little knowledge or forethought for the paying customer. it s about pushing tin. that s the term they use, pushing the tin and the customer gets lost. miles, attorneys for the passenger say that he suffered a ....
And really it s you know it s kind of like they were troez terrorized frankly we ve all been terrorized because we have a system under tremendous stress. it s it s the planes are all full. there is tremendous on the crews to push back on time. they are their work rules are are difficult. the pay is low. and there is very little knowledge or forethought for the paying customer. it s about pushing tin. that s the term they use, pushing the tin and the customers gets lost. miles, attorneys for the passenger say that he suffered a concussion. he had a broken nose, lost teeth and injuries to his sinuses. listen a bit and then we ll discuss. here is what he told me. he said that he left vietnam in 1975. ....