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Former Superannuation Complaints Tribunal (SCT) chair, Jocelyn Furlan has returned to the superannuation disputes arena with the formation of a new firm specifically aimed at assisting superannuation trustees with handling member complaints. 
The new firm, FM Super Resolutions has been established by Furlan and Pamela McAlister with a view to helping superannuation trustees deal with the disputes in the environment created by the Australian Securities and Investments Commission’s (ASIC’s) Regulatory Guide 271 which introduces user-pays fees for superannuation disputes. 
Furlan said she believed that trustees would need to look at RG 271 and review their internal complaints handling processes and procedures to minimise the number of complaints likely to proceed for handling by the Australian Financial Complaints Authority (AFCA).  ....

Pamela Mcalister , Jocelyn Furlan , Investments Commission , Australian Financial Complaints Authority , Former Superannuation Complaints Tribunal , Australian Securities , Regulatory Guide , Fm Super Resolutions , பமீலா மக்யால்ஸ்டர் , ஜாஸ்லைந் ஃபர்லன் , முதலீடுகள் தரகு , ஆஸ்திரேலிய நிதி புகார்கள் அதிகாரம் , முன்னாள் சுப்பெறன்ணுஅதிோன் புகார்கள் தீர்ப்பாயம் , ஆஸ்திரேலிய பத்திரங்கள் , ஒழுங்குமுறை வழிகாட்டி , ஸீஸீ அருமை தீர்மானங்கள் ,