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Uniphore named a leader in 2022 Opus Conversational Intelligence Intelliview report

Palo Alto (California) [US], February 23 (ANI/BusinessWire India): Uniphore, a leader in conversational AI and automation, today announced it was named a leader in the Opus Research Conversational Intelligence Intelliview report. Uniphore is recognized for its suite of solutions that address critical needs in both CX and Sales functions. In this report, Opus evaluates vendors on their ability to "promote collaboration, accelerate sales, enhance employee productivity and job satisfaction, enable agent training, improve chatbots and intelligent assistants, and provide a defined competitive advantage," and scores them on business impact and vision, and product completeness. Click here for complimentary access to the report. Conversations are a business' most valuable asset. With X platform as its foundation of AI, RPA and automation, Uniphore offers two comprehensive portfolios to address enterprise needs. Its U portfolio helps companies analyze every customer interaction ac ....

Dan Miller , Annie Weckesser , Opus Research Conversational Intelligence Intelliview , Opus Research , Palo Alto , Businesswire India , Palo Alto California Us , Ebruary 23 Ani Businesswire India Uniphore , A Leader In Conversational Ai And Automation , Oday Announced It Was Nameda Leader In The Opus Research Conversational Intelligence Intelliview Report Uniphore Is Recognized For Its Suite Of Solutions That Address Critical Needs Both Cx And Sales Functions This , Pus Evaluates Vendors On Their Ability To Quot Promote Collaboration , Accelerate Sales , Nhance Employee Productivity And Job Satisfaction , Nable Agent Training , Mprove Chatbots And Intelligent Assistants , Nd Providea Defined Competitive Advantage , Uot And Scores Them On Business Impact Vision , Nd Product Completeness Click Here For Complimentary Access To The Report Conversations Area Business 39 Most Valuable Asset Withx Platform As Its Foundation Of Ai , Pa And Automation , Niphore Offers Two Comprehensive Portfolios To Address Enterprise Needs Itsu Portfolio Helps Companies Analyze Every Customer Interaction Across All Channels Improve Cx And Ex While Saving Costs Meanwhile , Q For Sales Is The First Of Its Kind Solution That Brings Video , Emotion Ai , Nd Automation Together To Improve Enterprise Sales Teams And Effectively Help Them 39 Read The Room Report Highlights Uniphore 39s Key Differentiators Includinga Low Code No Visual Designer Support Multimodal Interactions Emotion Ai Capabilities That Incorporate Emotional Intelligence , Onal Analysis And Behavioral Science To Better Read The Room Knowledge Ai That Enables Companies Leverage Existing Data Through Comprehensive Faqs Quot Our Ratings Reflect Uniphore 39s Long Standing Approach Conversational Intelligence Rather Than Focus On Point Solutions Self Service Resources , Gent Screens Or Administrative Consoles , Niphore Has Builta Foundational Platform That Enables Enterprise Customers To Leverage The Same Information And Technology Across Applications Departments ,

DevRev announces the general availability of Product-Led Support, the first app built on its DevCRM platform

Palo Alto (California) [US], October 19 (ANI/PRNewswire): DevRev, a company bringing developers and engineers closer to customers, today announced the public launch of DevCRM: the only API-driven, developer-first customer relationship management (CRM) platform for product-led SaaS companies. In an era of all things product-led, DevRev's converged "DevCRM" platform brings together customer support conversations and tickets with developer issues and product enhancements. Today's companies spend hundreds of thousands of dollars to stitch together Slack channels, emails, and in-app widgets with support portals, product boards, and issue tracking software. Yet, these hand-crafted solutions often lead to subscription churn and low customer satisfaction. Tomorrow's design focused, customer obsessed companies will use product and user centric CRMs to ensure every employee delivers customer success. To realize this vision, DevRev today also announced the general availabili ....

Dheeraj Pandey , Kshitij Gupta , Aalok Mishra , Manoj Agarwal , Palo Alto , Silicon Valley , Palo Alto California Us , Ctober 19 Ani Prnewswire Devrev , A Company Bringing Developers And Engineers Closer To Customers , Oday Announced The Public Launch Of Devcrm Only Api Driven , Eveloper First Customer Relationship Management Crm Platform For Product Led Saas Companies In An Era Of All Things , Evrev 39s Converged Quot Devcrm Platform Brings Together Customer Support Conversations And Tickets With Developer Issues Product Enhancements Today Companies Spend Hundreds Of Thousands Dollars To Stitch Slack Channels , Nd In App Widgets With Support Portals , Roduct Boards , Nd Issue Tracking Software Yet , Hese Hand Crafted Solutions Often Lead To Subscription Churn And Low Customer Satisfaction Tomorrow 39s Design Focused , Ustomer Obsessed Companies Will Use Product And User Centric Crms To Ensure Every Employee Delivers Customer Success Realize This Vision , Evrev Today Also Announced The General Availability Of Its Support App , N In App Widget , Nd Apis And Webhooks For Modern Software Companies That Believe In The Power Of One Support Engineer , Ne Team Between Support Engineers And Developers , Nd One Customer Success Culture Across All The Newly Unveiled Support App Unifies Departments To Collaborate As Social Team In Real Time This Is Product Led Quot Over Last Six Months Of Using Devcrm , E 39 Ve Been Able To Experience The Product , Nd Developer Trifecta That Can Takea Product Led Company From Good To Great It 39s No Secret Devrev Is At The Forefront Of Customer Communications We 39 Re Thankful They Ve Helped Us Lower Costs , Et Better Economics , Nd Most Importantly ,