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Do You Love The Company You Work For?

Pamela Maynard, CEO of Seattle-based software consulting firm, Avanade, explains how to build an employee-friendly company from the ground up. ....

Pamela Maynard , George Floyd , Practice Institute , School Of Innovation , Your Organization Arounda Common , World Health Organization , National Health Service , Last October , Best Practice Institute , Most Loved Workplaces , Harvard Business Review , Most Loved , Organization Around , Chief Diversity , Inclusion Officer , Career Advice ,

How to Develop Software and Enhance Customer Experience at the Same Time


PHOTO:
Meghan Schiereck
When developing customer-facing software, the end-users’ overall experience is vital to business retention and informing the next stages of development. Customers today are increasingly aware of the options available to them. People want unified, smooth, continuous interactions with the brands they follow and the products they use, which puts technology at the center of these experiences.
From a brand perspective, technology can provide deep insights into what customers expect from their interactions. So for most organizations, a customer-centric IT strategy must go far beyond simply setting up a CRM solution and enabling customer support.
Let’s explore why customer experience (CX) is so important in the software development process, and what technology leaders can do to integrate a CX mindset into their projects. ....

Meghan Schiereck , Organization Around The Customer , Some Surprising , Customer Feedback , Design Ecommerce Experiences , Handle Increasing , Organization Around , Where Does Customer Experience End , Digital Marketing , ஆர்கநைஸேஶந் சுற்றி தி வாடிக்கையாளர் , வாடிக்கையாளர் பின்னூட்டம் , வடிவமைப்பு மின்வணிகம் அனுபவங்கள் , கைப்பிடி அதிகரித்து வருகிறது , ஆர்கநைஸேஶந் சுற்றி , எங்கே செய்யும் வாடிக்கையாளர் அனுபவம் முடிவு , டிஜிட்டல் சந்தைப்படுத்தல் ,