Latest Breaking News On - Ontactability - Page 1 : comparemela.com

It s vital to understand where to automate and build efficiencies and where to allow customers to have human intervention when required, says Martie de Beer, contact centre executive at Telviva.

South-africa
South-africans
Contact-centre
Martie-de-beer
Telviva
Mnichannel
Debt-collection
Customer-service
Martie-de-beer
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Ontactability