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How a Digital Worker called 'Bertie' helped Clermont better manage hotel bookings.

Clermont Hotel Group is a first-class hospitality company, operating 17 hotels with over 5,000 bedrooms across three brands. What makes Clermont distinctive is that they connect personally with guests during their stay, and yet also use the latest technology to make operations as efficient and smooth as possible. With a strong history of working in the hotels sector, Centelli approached Clermont to see how a Digital Worker might be able to assist them in their Contact Centre operations. ....

Melanie Cole , Contact Centre , Business Development , Hotel Contact Centres Or Reservation Service , Clermont Hotel Group , Hotel Group , Digital Worker , Contact Centres , Reservation Service Centres , Corporate Agents , Tour Operators , Online Agents , Property Management System , Business Development Director ,

The Fiji Times » Timely revamp – Bid to create digitally-enabled services

The Fiji Times » Timely revamp – Bid to create digitally-enabled services
fijitimes.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from fijitimes.com Daily Mail and Mail on Sunday newspapers.

Abdul Hassan , Faiyaz Koya , National Property Sales Database , Real Estate Agents Licensing Board , Transport Faiyaz Koya , Online Agents Licensing Portal , Online Agents , Fijian Government ,