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Detailed text transcripts for TV channel - MSNBC - 20130622:09:43:00

Tell us on yelp. there s nothing wrong with that. let s take it to the next level which as i was saying before, some of these sites if you are a one-time poster, they will filter you out so do you have to then say to your guests hey go post about me and post about the ice cream shop down the street so they ll keep your review. you have to stay engaged with the audience. so some of the best reviews you get are the negative reviews you turn around and sometimes that s an opportunity to engage with somebody who will beat the filter so to speak but it s not a one-time event. it s sort of a consistent process of reaching out to your audience through a whole bunch of different mediums. one more marketing arm. one more thing to think about if your audience is the kind that looks at review sites. thank you so much for this. it s a tricky subject that is going to evolve as everything on the internet does. but stick around because i need you back later in the show to answer some more quest ....

On Yelp , Isnt Perfect , Ice Cream Shop , Review Sites , Marketing Arm , Customer Reviews , Customer Growth ,

Detailed text transcripts for TV channel - MSNBC - 20120721:09:56:00

Great to help me get more customers. if he doesn t have the clients yet, suggest trying to sign on some people by offering a discounted rate and once he signs people on they love it and it s working for them, then he can sign on more clients and start to adjust his rate. last question from brian. he writes, i have been asking customers to post resees reviews on yelp and other similar pages. i have about eight reviews on yelp but several are filtered. why do they filter reviews? they try to filter those they think are spam. this is frustrating for business owners because not just yelp and google, just when you think you understand them they go and change them. so for this, i think what yelp does, they are public about, this it is based on how trustworthy the reviewer is and how established the reviewer is. if people are just writing reviews for the first time, it may not show up. that s their secret sauce. ....

On Yelp , Business Owners ,

Detailed text transcripts for TV channel - MSNBC - 20130616:11:43:00

All our employees vote. all our friends vote. when a customer has a great experience there s nothing wrong saying if you had a great experience tonight, please tell us on yelp. there s nothing wrong with that. let s take it to the next level. on soom me of these sites if yo are a one-time poster, they will filter you out. go post about me and also the ice cream shop down the street and some place else so they ll keep your review? you have to stay very engaged with the audience. some of the best reviews you get are the negatives that you turn around and sometimes that s a positive experience with somebody that will beat the filter, so to speak. it s reaching out to your audience through a whole bunch of mediums. one more marketing arm. one more thing you need to think about if your audience is the kind of audience that looks at review sites. thank you very much. it s a tricky subject that will evolve, as everything on the internet does. stick around. i need you back later on in th ....

Friends Vote , On Yelp , Ice Cream Shop , Isnt Perfect , Review Sites , Marketing Arm ,