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iTWire - Genesys, AWS team up in Strategic Collaboration Agreement

Global cloud provider in experience orchestration Genesys has announced a new Strategic Collaboration Agreement (SCA) with Amazon Web Services(AWS) it. ....

Kymberli Ohagan , Olivier Jouve , Ruba Borno , Alberta Motor Association , Contact Centre Intelligence , Genesys Cloud , Centre Intelligence , Amazon Transcribe , Amazon Lex , Amazon Polly , Amazon Kendra , Kymberlio Hagan , Technical Analyst , Chief Product Officer , Vice President , Worldwide Channels , Strategic Collaboration Agreement , Amazon Web Services , Cloud Provider , Experience Orchestration , Automated Solutions , Digitalfirst Consumers , Digital Transformation ,

Genesys names CMO

Genesys names CMO. From PR Week ....

Olivier Jouve , Barbara Holzapfel , Tony Bates , Genesys Cloud , Genesys Engage ,

Genesys Introduces AI Experience, A Complete Way for Businesses to Orchestrate Unique Customer Journeys

/PRNewswire/ Genesys®, a global cloud leader in experience orchestration, today introduced Genesys Cloud AI Experience, a new solution designed to help. ....

Dave Schubmehl , Olivier Jouve , Prnewswire Genesys , Rachel Faulkner Perez , Nectar Communications , Genesys Cloud , Customer Journeys , Genesys Predictive Routing , Genesys Predictive Engagement , New Genesys Cloud , Genesys Multicloud ,

Genesys Named A Leader In 2022 Gartner Magic Quadrant

The company attributes its continued recognition to its native customer and employee experience capabilities, , Genesys ....

Olivier Jouve , Gartner Inc , Customer Centre At Virgin Atlantic , Magic Quadrant , Genesys Cloud , Ceri Davies , Customer Centre ,

Genesys Named a Leader in the 2022 Gartner® Magic Quadrant™ for Contact Centre as a Service

Company positioned highest for ability to execute for second year in a row Genesys®, a global cloud leader in customer experience orchestration, has been ....

United States , Olivier Jouve , Gartner Inc , Contact Centre , Customer Centre At Virgin Atlantic , Magic Quadrant For Contact Centre , Magic Quadrant , Genesys Cloud , Ceri Davies , Customer Centre , North America , Western Europe , Interactive Intelligence ,