Online job coaches âare exploiting the unemployed during pandemicâ
Web support has boomed as Covid forces people to change career. But it can cost thousands, for little in return
Online coaching is a booming business but they donât need accreditation, experts warn. Photograph: Andrew Angelov/Alamy
Online coaching is a booming business but they donât need accreditation, experts warn. Photograph: Andrew Angelov/Alamy
Sun 18 Apr 2021 01.30 EDT
When the pandemic hit, self-employed customer care consultant Madeleine Fisher saw her income evaporate. âMy business predominantly works in the leisure, hospitality and non-essential retail sectors and they all closed, or they didnât have any budget for customer care. I went into panic mode,â she says.