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Claire, i wonder whether with the bbc having commitments in place to deal with place already, is that the risk that this is placing a further burden, further workload on the bbc one perhaps it is better off working out how to take on all of its media competitors? a well, here i think i agree with kevin at ofcom. the research shows the complaints process is not well known, that many people in the uk think of complaining but don t complain because they don t know how to complain. and that is really striking, because, as kevin will tell you, ofcom has only dealt with two complaints since 2019, and they didn t concern and impartiality, media bias and impartiality, media bias and so on. so i think the issue ....

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