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The Justice Committee has today launched an inquiry into how whiplash injuries resulting from road traffic accidents are processed following reforms to the
In the second of a two-part podcast series Insurance Post reflects on the initial Official Injury Claim data covering the period from 31 May to 31 August.
New business models
Although it is early days, the new rules on whiplash claims and the launch of the new digital portal are prompting firms to reassess their business approach in this area, says John Cuss, vice-chair of the Law Society’s Civil Litigation Section Committee. The reforms, first announced by chancellor George Osborne (pictured) in 2015 and originally meant to come into force in April 2019, have been repeatedly delayed so many firms are still working on a wait-and-see basis. Others have exited the market (either altogether, or to focus only on the higher end), while some have evolved to adopt new funding models to serve lower-value claims, for example under either conditional fee agreements or damages-based agreements, according to Cuss. A small number of firms are also considering ‘unbundled legal services’ where they would provide a limited legal advice service on aspects of claims such as a complicated self-employed loss of earnings claim or a complex liability
By John Hyde2021-05-31T00:01:00+01:00
Official Injury Claim goes live today, with personal injury lawyers and insurers dealing with potentially the biggest change to the secton in almost a decade.
The portal for RTA claims up to £5,000, designed for unrepresented claimants, has been delayed 13 months but is finally ready to go. We asked leading industry figures whether it is ready and what the next few weeks and months have in store.
Brett Dixon, vice president of the Association of Personal Injury Lawyers:
As it stands the CPRC has signed off the rules and the spotlight is now on
MIB and the MoJ to get the build completed and properly tested. One of our greatest concerns is the lack of time for robust user testing.