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NSW government under pressure to act as Sydney's cemeteries near capacity

An independent report finds that if a decision is not made on the future of the organisation that manages Sydney's crown cemeteries, the government will soon not be able to meet the city's burial needs.

Inside Coronation Street legend Matthew Marsden's family life with seven children

5 Traps to Avoid in Social CRM for Retail

It is difficult to overstate the importance of social CRM to retailers given the almost tailor-made suitability of Facebook, Twitter, Pinterest et al. for reaching out and engaging with customers. What's less clear, however, is exactly how retailers should use social CRM to talk with those customers. Is it open season for social media? That is, is it fair for customers to expect to conduct all of their business over social media? What steps are required for a retailer to launch a social CRM program, anyway?

Competitive matchmaking is the key to saving small hall boxing

Small Hall promoters admit they have to stage better fights to survive – and the signs from this coming weekend’s offerings are good, writes Matt Bozeat

'I never felt we got justice' - Melissa Tate's dad welcomes new life sentences for killer drivers