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EPA Releases Draft MRRE for DIDP and DINP Under TSCA

Environmental Protection Agency EPA release draft manufacturer requested risk evaluation for DIDP and DINP under Toxic Substances Control Act for hazard assessments

One-In-Four Satisfied Customers Don't Come Back

According to a study by Vanderbilt University professors Anthony J. Zahorik and Roland T. Rust, up to 40% of satisfied customers don’t come back.

This Customer Could Ruin Your Business

What if I told you that a satisfied customer could ruin your business? Most people think satisfied customers are happy and will come back. At least, it appears that way.

O-Zone: Life goes on

Jaguars Senior writer John Oehser answers your questions.

Federal Reserve To Sustain Or Snip The Rally