do you have a knife or gun or anything like that? no bazooka, cross-bow? no. okay. have a seat. where were you at when your shopping cart got stolen? i don t know. what s that? it doesn t matter. reporter: and after this encounter it was a dispatcher who went through pages and pages of missing children. they were able to find connerjack oswalt, who was reported missing in september of 2019 in clearlake, california. then deputies were able to get a hold of his mom, who told him he had a very distinctive birthmark on his neck. his stepfather then went out to park city, utah to identify him in person, and there was a moment when the stepfather called his mom to tell him that he was in fact alive. it was a very moving moment, also caught on police bodycam video. here s what happened. the missing person photo that