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Vi Increases Positive Online Reviews for In-Store Experiences by 40% with Sprinklr

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, today announced that Vodafone Idea Limited (Vi) – a leading telecom service provider in India – is using Sprinklr Modern Care, Modern Research and Social Engagement & Sales to transform its digital customer service and engagement strategy and design a seamless process for addressing Google reviews. ....

New York , United States , Ragy Thomas , Ashish Sharma , Customer Service Head , Vodafone Idea Limited Vi , Vodafone Idea Limited , Sprinklr Modern Care , Modern Research , Social Engagement , Social Listening , Executive Vice President , Sprinklr Customer , New York City , Media Contact , Positive Online Reviews , In Store Experiences , Customer Experience Management , Nified Cxm , Modern Enterprises , Vodafone Idea Limited , Telecom Service Provider , Sprinklr Modern Care , Modern Research , Social Engagement , Social Sales ,