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SHARE Data is critical to decision-making in modern business, but it remains one of the most difficult resources to harness. Some 97% of organizations report that data-related challenges are limiting the information available to businesses, according to a new BizOps survey on the state of digital business. Intimidating though it may seem, the adoption of some practices can help companies make data-driven decisions that support business outcomes, according to Kieran Taylor (pictured, left), chief marketing officer and head of marketing at Broadcom Inc. “I think you get out of this data landfill conundrum by first understanding what questions to ask,” he said. “It’s not algorithms; it’s not analytics; it’s not math that is going to solve this problem. It is really, really understanding your customer’s issues and what questions to ask of the data.” ....
SHARE One of the biggest lessons learned by businesses during the COVID-19 pandemic is the need to be agile, to face unthinkable challenges and adapt to rapidly changing market conditions. While the adverse effects of the global crisis are beginning to wane, this lesson is here to stay. Eighty-seven percent of business leaders believe that the events of 2020 increased the demand for agility, and 83% admit that agility is also critical to their activities in 2021, according to a new BizOps industry research survey on the state of digital business. “Disruption is no longer an exception; it’s kind of become the norm or the rule,” said Pierre Viljoen (pictured, left), chief technology officer and head of enterprise technology and governance at HCL Technologies Ltd. Enterprise Studio. “And as executives in companies have learned over the last year … what really is needed is for us to understand, going forward, how we’re actually going to remodel our business ....
SHARE The world is eager to put the trials of 2020 behind it. But the challenges COVID-19 brought to the business world are not going away anytime soon. Sixty percent of enterprise leaders believe 2021 will be as tough for businesses as the previous year, according to a new BizOps industry research survey on the state of digital business. Remote work, global uncertainty and the ongoing economic impact of the pandemic were cited as top concerns. But possibly the most revealing statistic shows the disconnect between strategic goals and technological investment in businesses undergoing digital transformation. While 95% of survey respondents agreed that successful digital transformation is about business outcomes rather than technological adoption, 62% stated that their company has adopted technology “for technology’s sake” rather than to meet business objectives. ....
Companies caught in the chaos of rapid digital transformation look to chief data officers for clarity SHARE The past year has forced every company to have a digital footprint in the market, which means someone needs to oversee these digital processes and ensure they are implemented efficiently and securely. But who? “Quite frankly, the chief information officer already has a day job. Your chief marketing officer already has a day job. So trying to look at how to be really innovative in these areas creates a gap,” said Laureen Knudsen (pictured), chief transformation officer of Broadcom Inc., founding member of the BizOps Coalition, and co-author of “Modern Business Management: Creating a Built-to-Change Organization.” ....
SHARE As the COVID vaccine roll-out propels the world back into high gear, companies that survived the pandemic are getting ready for another test: Generating profit in a digital environment. Many businesses aren’t ready. Transformation has thrown internal organization into chaos as companies realize that adopting new technology is the smallest part of the change. Digital operations have their foundation in data. And while collecting data is relatively simple, reorganizing the value chain around it is not. Companies need both intelligent technology and a united front to face the data onslaught and then convert it into business value. DevOps and agile methodologies have been heralded as the missing link to unite information technology and operations in digital harmony. But these approaches miss a crucial component: business outcomes. Filling this gap is the BizOps approach. ....