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I do not see American Travel as some kind of a reward for Good Behavior have the cuban government. We are unlikely to see that. It is finally a gettough policy with the cuban government. If i may say, the fy 2014 languages clear about the purpose and authorizations of these programs as well as which agency should be in the lead for their implementation. We intend to follow the law and that case and transition some of those issues to the National Endowment for democracy. The larger policy debate here, but i want to come back to assuring you that we believe our implementation and passed with this program has been consistent, that these are not covert, these have been publicly notified a number of times. Thank you, senator. Administrator, do you conduct Internet Acces ....
A lot less complicated than some people would like to make it. So when you think about it in the video space, it is not a horizontal deal. We do not compete with Time Warner Cable anywhere. There is not a consumer in america who has a choice between buying comcast products or Time Warner Cable products. At the end of the day, were are going to have under 30 of the market. So not scary. There is one thing that is appropriate to think about and discuss. It is the implications on the broadband side. I think there is a very good story there as well. Lots of competitive impacts and proconsumer impacts from the transaction as a result of the increased investment. Again, not a very scary story when you look at market share. Something less than 40 of the wire line broadband share. But if you factor in wireless, and it is indisputable that wireless is beginning to be an effectiv ....
Providers to negotiate on a much broader basis . Thats part of the dynamic change in the world were living in. Thank you. My time is expired. Thank you, madam chair. Senator bloomenthal had one followup question, and senator franken and i will leave my questions to the end. I much appreciate that, madam chairman, and thanks also to senator franken. Just a quick question. You and i agree that the cost of sports programming are rising, in fact. They are rising astronomically and should better reflect consumer demand. Really arent consumers the best judge of what a fair price for programming should be and wouldnt prices come down if they had more choice, specifically the way to break this cycle of ever increasing costs for sports programming instead of give consumers some more choice through ala carte programming, and i wonder if you could comment on the potential effects of disciplining the market and bringing down the costs of cable as a result of ala carte. Thank you. I truly believe y ....
Customers on a consistent basis. It is not something were ignoring. It is not something that we are not serious about. We have spent billions of dollars over the past five years improving our networks to try to make them more reliable on additional training for technicians and for our Call Center Employees. We have created new call Center Centers of excellence, one of which is in delaware where you have specially trained Call Center Representatives with a design of trying to enhance the level of Customer Service. We have focused on a whole host of Measure Service improvements including creating one and twohour appointment windows across most of our footprint, which we actually meet now 97 ....