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Consumer Protection Act: impact of change in forum on pending proceedings and retrospectivity

In its 16 March 2021 judgment in
Neena Aneja v Jai Prakash Associates Ltd (Civil Appeal 3766-3767 of 2020), the Division Bench of the Supreme Court dealt with the issue of:
[w]hether a complaint which was filed and registered under the Act of 1986, before the new [Consumer Protection]
Act of 2019 came into force, has to be entertained under the provisions of the erstwhile legislation[.]
Facts
Said issue arose from a complaint (for claims of Rs21.9 million) which had been filed by the appellant before the National Consumer Dispute Redressal Commission on 18 June 2020. In an order dated 30 July 2020, the commission dismissed the complaint on the ground that following the enactment of the Consumer Protection Act 2019 (which took effect from 20 July 2020), its pecuniary jurisdiction has been enhanced from rupees one crore to rupees ten crores . Further, the commission dismissed a review against said order on 5 October 2020. ....

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Here's what the Supreme Court and High Courts of India had to say this week

Here's what the Supreme Court and High Courts of India had to say this week
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[BREAKING] All Consumer Complaints Filed Before CPA 2019 Should Be Heard By Fora As Per Pecuniary Jurisdiction Under CPA 1986 : Supreme Court

No need to transfer previously filed cases to the new fora under the 2019 Act. ....

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