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Analysis: Hotel G under spotlight after PR gaffe for declining room to TTSH staff


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14 May 2021
Hotel G has apologised for declining a room reservation to an individual working at Tan Tock Seng Hospital. According to an image circulating online, the initial email to the guest said: Further to [the] tele-conversation earlier, we will not proceed with room reservation due to the possible risk exposed to the staycation guests, as you are currently working at Tan Tock Seng Hospital and travel to work daily.
On the image were captions that called out Hotel G for discriminating against healthcare workers. One of the captions said: We are advised to try to segregate from our families but how [can we do so] when we can t even book a room to stay in? . Another stated that healthcare workers are being treated like modern-day lepers while still serving the community. Hotel G s spokesperson told ....

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