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SymphonyAI Appoints Paul Luongo as Chief Legal Officer

/PRNewswire/ SymphonyAI, a leader in high-value enterprise AI SaaS for strategic industries, announced today that Paul Luongo has joined the company as. ....

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Stores Have a Mission: Getting You to Keep That Thing You Bought Online


La Nouvelle Tribune
 
 
The surge in pandemic-fueled online shopping has created a new urgency to solve a decades-old problem: returns.
Companies such as Walmart Inc. and Amazon.com Inc. are telling customers to keep unwanted items. Some retailers are introducing virtual dressing rooms and made-to-measure clothing so that shoppers keep more of what they buy. Others are scoring shoppers based on their return rates, much the way credit-ratings firms tally consumers’ creditworthiness.
Behind the push is a painful economic reality of e-commerce. The share of online purchases that are returned averages 30% or higher, depending on the category, three times the rate in physical stores, according to industry executives. ....

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3 Retailers Telling Customers to Keep Returned Items

The next time you want to return an item to one of these giant retailers, you may get a freebie instead. ....

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