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Opinion - Pathetic customer care in Namibia 2021-03-09 National Have you, on more than one occasion, suffered terrible customer care/service? Convinced that your answer will be an emphatic ‘yes’, be assured you’re not alone. Customer care or service sucks in Namibia! To make matters worse, there seem to be no simple mechanisms in place to seek recourse once aggrieved. In fact, demanding the very basic on this or that when making use of services offered by various companies will instantly invite this epitaph: “you are being difficult”. That this abuse of customers by service providers needs to stop is a moot point. ....