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GlowTouch Expands Operations to the Dominican Republic
Growing customer demands lead to nearshore expansion
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LOUISVILLE, Ky., July 26, 2021 /PRNewswire/ GlowTouch LLC, a global Business Process Outsourcing (BPO) company based in Louisville, KY, has expanded its footprint into the Dominican Republic with plans to develop its presence in Latin America further.
The growth into Santo Domingo diversifies GlowTouch s geographic offerings, providing its clients more options for multilingual and multichannel customer care, technical support, and sales services. The Dominican Republic s close proximity to the U.S. makes travel to the area easily accessible. The site currently has 160 employees, with further expansion anticipated. The workforce is expected to grow to more than 300 employees within the next year. The island nation has a history within the BPO industry due to its political stability, bilingual workforce, and locat