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Mass. inspector general rips T, says basic and routine business functions 'were so poorly managed'

Mass. inspector general rips T, says basic and routine business functions 'were so poorly managed'
bostonglobe.com - get the latest breaking news, showbiz & celebrity photos, sport news & rumours, viral videos and top stories from bostonglobe.com Daily Mail and Mail on Sunday newspapers.

Carrie Kimball , Phil Eng , Jeffrey Shapiro , Gina Fiandaca , Joe Pesaturo , Mydatt Services , Office Of The Inspector , Taxpayer Protection Act , Inspector General , Red Sox , General Manager Phil Eng ,

MBTA spent millions over expected costs for customer service, report finds – NECN

The MBTA paid millions over expected costs and failed to take any formal steps to monitor the performance of a company contracted to provide customer service. ....

United States , Office Of The Inspector General , Mydatt Services Inc , Mydatt Services , Red Sox , New England , Inspector General , Internal Special Audit Unit ,

Report: MBTA spent millions more than anticipated for customer services without tracking performance

State officials issued another report against MBTA leadership on Wednesday, claiming they spent millions more than anticipated for customer services with no metrics to track if those services improved ridership quality. ....

Mydatt Services Inc , Inspector General , Internal Special Audit Unit , Mydatt Services , Red Sox ,

T ambassadors take the first formal step to unionize

The roughly 200 workers assist T riders at train stations by giving directions, helping with fares, etc. ....

United States , Stephen Poftak , National Labor Relations Board , Mydatt Services Of Nashville , Mydatt Services , National Labor Relations , Transit Ambassador , General Manager Stephen Poftak ,