Okay. I am nicole, the director of the Mayors Office on disability. Thank you for inviting me here today. What i want to do is talk for a minute what our charge is and how we Work Together with s. F. M. T. A. There is a lot that we are focused on that is very positive and i dont want to move those thoughts but i want to take time to make you aware of some of the things we are also hearing and you will hear duplication from dianes comments. I think it is important that we are hearing from the same communities. I wanted to highlight some of those things. First of all, the charge of the Mayors Office on disability specifically is as the citys overall americans with disability act coordinator on behalf of the city. We work closely with our ada coordinators in the various city departments and s. F. M. T. A. Has a fairly robust team in s. F. M. T. A. Accessible services. We work closely with them on a number of initiatives. Many of the complaints and concerns that we hear from individuals wi
Actually have Accurate Information on the boards . We will have to come back to that. That would be great. You said you also communicated through social media. Can you tell me about that, please . We have customer Information Officers that are in our control center, so they are basically on the pulse of what is happening. They are the ones who send out alerts. We have the next best cyst next bus system for folks who have submitted emails, and as well as posting and responding to feedback on twitter. Is there actually an email address that people can use to communicate with the Operations Center . Yes. You can sign up for an alert on either multiple lines or the line that is specifically affecting you. When there is a service disruption, you get dinged with information. Right. And you said you communicate via twitter. Can you talk about that . What is your question . How do you put messages out on twitter . We put messages out through the email alerts on our website on the next best and
Good evening. Okay. I am nicole, the director of the Mayors Office on disability. Thank you for inviting me here today. What i want to do is talk for a minute what our charge is and how we Work Together with s. F. M. T. A. There is a lot that we are focused on that is very positive and i dont want to move those thoughts but i want to take time to make you aware of some of the things we are also hearing and you will hear duplication from dianes comments. I think it is important that we are hearing from the same communities. I wanted to highlight some of those things. First of all, the charge of the Mayors Office on disability specifically is as the citys overall americans with disability act coordinator on behalf of the city. We work closely with our ada coordinators in the various city departments and s. F. M. T. A. Has a fairly robust team in s. F. M. T. A. Accessible services. We work closely with them on a number of initiatives. Many of the complaints and concerns that we hear from
In a quiet location and turn off any tvs or computers around you. We thank you for your cooperation. Places you on item number two. Roll call director lindsay. My apologies. Not used to going first present. Lindsay lindsay present. I see her joined. Yep director so present. So present. Director here. Present director. Karina. Present. Present directors eakin and hemingway are not expected today at todays meeting. However, you do have a quorum. And for the record, i know that director lindsay is attending this meeting remotely. Director kinsey is reminded that she must appear on camera throughout the meeting and in order to speak or vote on any items places you on. Item number three, the ringing and use of cell phones and similar sound producing Electronic Devices are prohibited. At this meeting, the chair may order the removal from the meeting room any person responsible for the ringing or use of a cell phone or other similar sound producing Electronic Devices places you on item number
Any tvs or computers around you. We thank you for your cooperation. Places you on item number two. Roll call director lindsay. My apologies. Not used to going first present. Lindsay lindsay present. I see her joined. Yep director so present. So present. Director here. Present director. Karina. Present. Present directors eakin and hemingway are not expected today at todays meeting. However, you do have a quorum. And for the record, i know that director lindsay is attending this meeting remotely. Director kinsey is reminded that she must appear on camera throughout the meeting and in order to speak or vote on any items places you on. Item number three, the ringing and use of cell phones and similar sound producing Electronic Devices are prohibited. At this meeting, the chair may order the removal from the meeting room any person responsible for the ringing or use of a cell phone or other similar sound producing Electronic Devices places you on item number four approval of minutes for the