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Worth the wait if it spells safety from scammers

PETALING JAYA: With banks warning that online transactions might be slower as a result of added security measures, consumer groups say the slight inconvenience is still worth it if it means one’s money is protected.

CFM: Consumers deserve more than an apology and token effort at compensation for service disruption

Some companies in the past have tried to make amends for downtime by offering compensations such as free SMSes and free data for a limited time.

K-Komm launches investigation into website selling Malaysians personal data for cheap

MCMC to send Officers, attend to Broadband Complaints within 24 hours

MCMC will send Officers to attend Broadband Complaints within 24 hours in MCMC/SKMM 29/01/2021 Comments Off on MCMC will send Officers to attend Broadband Complaints within 24 hours It has been reported that complaints related to broadband will receive immediate attention from the Malaysia communication regulator. According to a report by Bernama, the Malaysian Communications and Multimedia Commission (MCMC) will respond by sending its officers to areas facing broadband connectivity problems within 24 hours upon receiving the complaints. Its chairman, Dr Fadhlullah Suhaimi Abdul Malek said by doing so, MCMC could check and really look into the problems in the areas and also contact the complainants for further input.

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