Get latest articles and stories on Business at LatestLY. Bengaluru (Karnataka) [India], April 1: Movate (formerly CSS Corp), a digital technology and customer experience (CX) services provider, today announced that it has been recognized as a 'Leader' in NelsonHall's Evaluation & Assessment Tool (NEAT) report for CX Services Transformation 2024. The company has been positioned as a 'Leader' in the Overall market segment, demonstrating future-oriented and customer-centric excellence in meeting client needs within the CX services domain. The report analyzed and evaluated the performance of 17 leading service providers against a two-axis dynamic metric on their 'ability to deliver immediate benefit' and 'ability to meet future client requirements.' Business News | Movate Named a Leader in NelsonHall CX Services Transformation 2024 NEAT Evaluation.
Bangalore (Karnataka) [India], November 8 (ANI/BusinessWire India): Movate (formerly CSS Corp), a digital technology and customer experience (CX) services provider, today announced that it has been recognized as a Global Leader in the ISG Provider Lens Contact Center - Customer Experience Services Global 2022 report by Information Services Group (ISG), a leading global technology research and advisory firm. The ISG report underlines Movate's advanced digital capabilities, proprietary AI solutions, automation-led operations, and insights-driven approach toward meeting the changing needs of enterprises to deliver higher productivity and enhanced CX while optimizing cost. Movate secured a leadership position in the report's AI & Analytics and Social Media CX quadrants with well-developed AI-powered offerings and analytics designed to help its customers glean real value from their data. It is also positioned as a Product Challenger in the report's Digital Operations and Wor